14 posts tagged ‘Commerce’
Siena AI raises $4.7M to develop an empathic AI customer service agent
TechCrunch,
Siena AI developed an AI-powered customer support solution that might be a machine, but understands context and responds with empathy like a human. © 2023 TechCrunch. All rights reserved. For personal use only.
Amazon next in line for EU scrutiny over product risks and user rights
Ecommerce behemoth Amazon has joined the growing list of tech giants getting formal requests for information (RFIs) from European Union regulators overseeing the bloc’s rebooted digital rulebook, the Digital Services Act (DSA). The European Commission said today it’s asked Amazon to provide it with more information on measures it’s taken to comply with DSA obligations […] © 2023 TechCrunch. All rights reserved. For personal use only.
Online pet goods retailer Chewy lays off 200+ employees
Chewy, the online pet supplies company that sold to PetSmart in 2017 for $3.35 billion, but then split off a few years later, is the latest company to undergo layoffs, TechCrunch has learned. According to multiple sources, the pet supplier has laid off more than 200 employees — a figure Chewy confirmed — including those […] © 2023 TechCrunch. All rights reserved. For personal use only.
Amazon introduces new Buy with Prime perks, such as tracking and returns
Amazon’s Buy with Prime, a service that lets Prime members shop directly from third-party merchants and get Prime benefits like free shipping and returns, launched today new features, including the ability to track Buy with Prime orders through Amazon’s website and mobile app as well as access to 24/7 live chats with customer service. Amazon […] © 2023 TechCrunch. All rights reserved. For personal use only.
Amazon strikes deal with Snap to let users buy its products from ads on Snapchat
Amazon has entered into a partnership with Snap to allow users to buy its products directly from ads on the social app, the company confirmed to TechCrunch. The news was first reported by The Information. The Amazon ads on Snapchat will display real-time pricing, delivery estimates, product details and Prime eligibility, the e-commerce giant told […] © 2023 TechCrunch. All rights reserved. For personal use only.
Keep IT complexity in check with pragmatic composable commerce
Mariano Gomide de Faria Contributor Mariano Gomide de Faria has over 20 years of experience in digital commerce and is the founder and co-CEO of global enterprise digital commerce platform VTEX. Legacy digital commerce architectures are no longer sustainable in today’s commerce arena. With every component tightly integrated into a monolithic architecture, a legacy platform’s […] © 2023 TechCrunch. All rights reserved. For personal use only.